Dale Carnegie, a great popularizer of the word, a motivator from the turn of the century.
In one of his books entitled: "How to improve yourself and influence the lives of others", he describes step by step how to influence others in accordance with your values. However, this has nothing to do with manipulation.
Dale Carnegie himself came from a very poor family. He gained education and discovered his passion for teaching others. He was one of the most outstanding motivational speakers and inspirers, but also a practitioner (he sold instant soups).
He formulated 30 rules - which are still eagerly quoted, practiced and, above all, widely propagated. Here they are:
Dale Carnegie Principles
- Attitude: Don't criticize, don't condemn, don't complain
- Sincerity: Express your appreciation and gratitude sincerely
- Enthusiasm: Encourage and arouse enthusiasm
- Curiosity- Be genuinely interested in others
- Smile: Smile
- Name: Remember that someone's name is the sweetest sound in the world to that person
- Active listening: Be a good listener. Encourage others to talk about themselves
- Interlocutor: Speak in terms of your interlocutor's benefits and interests
- Respect: Make the person you are dealing with feel important and do it sincerely
- Conflict: Avoid arguments
- Opinion: Respect other people's opinions. Don't judge that your interlocutor is wrong
- Admitting: When you realize you are wrong, admit it immediately
- Communication: Start the conversation in a friendly tone
- Persuading: Manage the exchange of sentences in such a way that the interlocutor agrees with you
- Interaction: Let the other party speak
- Right: Make your interlocutor believe that the idea came from him
- Perspective: Really try to see situations from someone else's point of view
- Empathy: Try to understand the other party's ideas and desires
- Motivations: If you want to convince someone to do something, appeal to their noble motives
- Creativity: Present your idea in the most attractive way possible
- Challenge: Challenge who you want to influence
- Expressing criticism: If you want to criticize someone, start with praise and sincere appreciation of their specific skills
- Feedback: If you want to draw someone's attention to their mistake, do it discreetly and tactfully
- Assessment: Before you criticize someone, admit that you are not perfect either
- Questions: If you want to persuade someone to take a specific action, don't give orders, just ask leading questions
- Image: When you notice someone's mistake, let the culprit save face
- Appreciation: Praise any progress, no matter how small. Be generous with your approval and generous with your praise
- Support: Give "erring" people credit and express positive opinions about them
- Self-improvement: Encourage improvement by helping the wrongdoer believe that his mistake is easily corrected
- Enthusiasm: Try to make others happy to do what you suggest
What are the stages of worries, how to work with them, what will bring inner satisfaction - this is from his book: "How to improve yourself and influence the lives of others"

