Module 1.
Basics of interpersonal communication:
- Definition and importance of interpersonal communication at a higher level.
- Elements of effective communication: active listening, empathy, clarity of message.
- Elements of effective communication: active listening, empathy, clarity of message.
- Understanding non-verbal signals and subtleties in communication.
- The importance of body language, facial expressions and gestures.
Module 2.
Virtual communication at a higher level:
- Dealing with the challenges of online communication.
- Effective use of virtual tools and communication platforms.
Module 3
Development of discussion skills:
- Effective management of group discussions.
- Avoiding conflicts and steering the discussion towards constructive solutions.
Module 4
Communication in difficult situations:
- Dealing with difficult conversations and situations.
- The use of communication techniques in conflict situations.
- Developing creativity in communication.
- Stimulating innovative ideas and solutions in dialogue with others.
English 
Polish