Module 1.
Introduction to communication in a diverse and distributed team:
- Defining diversity and dispersion in teams.
- The importance of effective communication in this type of teams.
- An overview of the benefits and challenges of diversity and dispersion.
Module 2.
Diversity in the team:
- Identification of various forms of diversity: cultural, age, gender, professional experience.
- Building awareness and understanding of diversity.
- Creating an open and inclusive culture within the team.
Module 3
Effective communication in a diverse team:
- Communication techniques adapted to different styles and preferences.
- Dealing with language that may be an unintentional source of conflict.
- Building empathy and understanding skills.
Module 4
Communication in a distributed team:
- Challenges and benefits of communicating in geographically distributed teams.
- Effective use of online communication tools.
- Organizing effective virtual meetings.
Module 5
Resolving conflicts in a diverse and distributed team:
- Effective conflict resolution techniques in the context of diversity.
- Avoiding stereotypes and prejudices in the conflict resolution process.
- Building constructive dialogue.
Module 6
Managing a diverse and distributed team:
- Team management strategies that embrace diversity.
- Building trust in the team.
- Motivating the team through effective communication.
Module 7.
Development of leadership skills in a diverse team:
- Challenges and opportunities of leadership in a diverse team.
- The leader's influence on team culture.
- Building the leader's communication skills.